Frequently Asked Questions
Take a look at the frequently asked questions (FAQs) for the eMaps platform, regarding payment, support and general questions. Further support can be obtained by emailing [email protected]
You can register for eMaps by following this link. You will need to fill out your details and accept the terms of the website. Alternatively you can click on the module that you are interested in from the available modules page for from the homepage and register from there.
How do I edit my profile?
Edit your profile by logging in with your credentials. Once logged in, scroll down to the 'Edit Profile' accordion. Click/tap this and the accordion will open. You can then update your details then select the 'Submit' button.
Which browser should I use?
We want every visitor to have the best experience on our website. However, we recognise that it is impossible to develop websites that work identically on all devices and in all browsers.
We have designed the website to work in modern, auto-updating web browsers (both desktop and mobile).
- Google Chrome (latest version)
- Mozilla Firefox (latest version)
- Microsoft Edge (latest version)
- Safari (latest version)
If you don’t use one of these browsers, you can download or upgrade to a new browser at
BrowseHappy.com.
Older browsers such as Internet Explorer 11 may still work, but some features may be sub-optimal or unavailable.
How do I purchase a module?
Payment can be made securely on the platform via Worldpay.
If you do not have an account or are not logged in, you can navigate to the required module by clicking on 'available modules' in the main menu. From there you can click on the 'subscribe' button which will take you to your basket (this will display the module you have clicked on to subscribe to). From this screen you may select to 'add another module' or 'continue to checkout'. When you continue to checkout an order summary will be shown and you will be presented with the option to either 'Login' or 'Create Account'. Once you have created an account or logged in you will proceed to the payment screen where the purchase will be completed.
If you have already registered and have an account, you can log in and navigate to 'Available Modules' from the main menu . From there you can click on the 'subscribe' button which will take you to your basket (this will display the module you have clicked on to subscribe to). From this screen you may select to 'add another module' or 'continue to checkout'. When you continue to checkout an order summary will be shown and you may proceed to the payment screen where the purchase will be completed. Alternatively you may select 'My Account' from the main menu and select 'My Subscriptions' from where you can select to 'add another module'. This will direct you to the 'Available modules' page as described above.
Scrolling down the homepage also takes you to a list of available modules that you can click on and subscribe to following the steps above.
Where do I find the learning objectives?
The learning objectives can be found at the start of each chapter alongside the chapter overview
The videos are not working properly
Please email [email protected] with the URL which has the video in and a short description of what the issue is. We can take a further look and get the video back up and working as soon as possible.
What is the purpose of the platform?
The purpose of the platform is to support the life science Industry and innovators to understand the NHS and other health markets in relation to key areas of market access including clarifying and testing the value proposition, regulations and compliance, pricing and reimbursement, market structure, stakeholders and overall pathways for market access.
How was the platform content developed?
To develop the eMaps platform, the Oxford Academic Health Science Network has formed a consortium of expert partners from key healthcare markets across Europe and beyond. Partners have worked hard to understand the barriers and challenges SMEs are facing in accessing healthcare markets across Europe. Therefore, the eMaps platform has been developed to provide SMEs with the knowledge and skills to navigate the complex market access environments in selected countries.
For a full list of partners see https://emaps.co/emaps-partners/
Who has been involved in the platform's development?
Alongside the industry partners and their subject experts, the Oxford AHSN have a dedicated eMaps team within the Clinical Innovation Adoption Team working with a Web Development company in creating and publishing the content
The Oxford Academic Health Network is an innovation exchange transforming clinical practice, improving patient safety, outcomes and experience, and generating economic growth through collaboration between the NHS, industry and universities.
What countries does the platform cover?
eMAPs currently has available modules for the UK and USA with modules for Germany, Denmark, France, Spain, Sweden, Italy and Portugal soon to follow
What areas does the content cover?
The content covers modular information in the areas of Drugs and biotech, Medtech and diagnostics, and Digital health. The platform provides advice and information on key areas of market access including: Clarifying and testing value proposition, Regulations and compliance, Pricing and reimbursement, Market structure, key stakeholders and pathways to market access.
Who is the platform aimed at?
The platform is aimed at the UK Health Science Industry and International Health Markets
I am interested in becoming a partner
Please contact [email protected] if you are interested in becoming a partner and working with us in future.
Email address: [email protected]
Telephone number: 01865 784944 (please note that this number is currently manned as part of a skeleton on-site service so email is the best means of contacting us)
Postal address: Oxford Academic Health Science Network, Robert Robinson Avenue, Oxford. OX4 4GA
